7:30 to 9 a.m.
St. Charles
3rd Floor

Robert Priest

        His Theater of the Mind show is a thought provoking entertainment event. The show is a skilled blend of mind reading and thoughtful comedy, an act alive with action, laughs, and mental challenges. Working for maximum audience participation, Robert Priest uses the entertaining thoughts of his audience to make the audience members the stars of the show. Audiences are amazed as he seems to pull words and thoughts from their minds - information he could not possibly have any way of knowing beforehand. Presented with a professional polish and spontaneous wit that never fails to delight, the "Theater Of The Mind" show moves easily from drama to suspense to hilarity. It is a touch of human mystery in a world dominated by technology. Robert Priest brings you all of this and more. Experience the world of ESP, live on stage.

        Robert's varied background includes work as a management consultant, trainer and meeting facilitator for a variety of clients ranging from the U.S. Army to the INS. He was Director of Quality Management for a division of McGraw-Hill publishing and while in the military became a member of the Army's Psychological Operations Unit, based in the Special Warfare Section of the John F. Kennedy Center for Military Assistance. Robert has created and instructed business management courses for Penn State University and has published articles in the OE Communique, a management journal.

NCBFAA Scholarship Presentation
Winner: William Jansen, MIQ Logistics
Presenter: Karen Groff, Executive Vice President,
Introduced by: Geoff Powell, NCBFAA President
Sponsored by: Roanoke Trade - Insurance for Trade and Transportation

NCBFAA CCS Award Presentation
Winner: Jaime Turner, FedEx Trade Networks
Presenter: Bill Todd – Senior Business Development Executive, Americas
Introduced by: Federico “Kiko” Zuniga, NEI Executive Director
Sponsored by: WiseTech Global

NCBFAA CES Award Presentation
Winner: Patricia Niemann, FedEx Trade Networks
Presenter: Lisa Gelsomino, President
Introduced by: Federico “Kiko” Zuniga, NEI Executive Director
Sponsored by: Avalon Risk Management

Presiding: Geoff Powell – C.H. Powell Co. and NCBFAA President
(Regular Members Only, Please)

Precis: The Customs Authorities from Canada, Mexico and the United States have been working closely on North American Single Window to facilitate trade in North America. This panel will discuss the current role of the Customs Broker in the U.S., Canada and Mexico, how it is changing, through legislation, regulation and/or automation and how the associations are working with their respective customs authorities to these ends. The panel will discuss how the current associations are working together on government advisory panels to facilitate trade on the borders.

Panelists

• Angela Collins, CSCB Chair
• Antonio Vidales, CAAAREM President
• Geoffrey Powell, NCBFAA President

Moderator: William S. App, NCBFAA Secretary

Precis: With the growing global economies comes the growing demand from our customers. Many of the ways we traditional served our customers will not be sufficient. So how do we create better products for our ever growing customer needs? How am I going to destination and origins to/from countries I have never served? Learn the advantages of being a part of a global logistic networks from pricing, additional services, and additional reach.

Panelists:

• Pat Fosberry, Corporate Export Manager, John S. James Co.
• Brian Majerus, Managing Director - GAA, WCA

Moderator: H. Shane Garcia, NCBFAA Annual Conference Committee Chair

Precis: We are all in desire of building that Dream Team - motivated, well trained, high level of customer service, to name a few great qualities. A Team that wants to stay with you for a career, not just a job. What this session will address are some of your concerns you experience daily. How do you help tenured employees adjust to the ACE environment? How do you operate with a lean staff and keep that staff motivated? In the world of the millennial, how to hire, manage and motivate them. Employee retention, some key elements to remember. Hear not only from small to large companies and what they have done in these areas, but from professionals in training and recruitment as well.

Panelists:

Moderator: Melzie Wilson, Mallory Alexander International Logistics, LLC and NCBFAA Logistics Subcommittee Chair